Delivery Policy for Safetopis

At Safetopis, we are dedicated to providing a smooth and reliable delivery experience for all our customers. Please review our delivery policy for important information about shipping, delivery times, and related terms.

1. Processing Time:

  • Orders are processed within 1-2 business days from the time payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.
  • If there are any delays in processing your order, we will notify you via email or phone.

2. Shipping Methods:

  • We offer multiple shipping options to meet your needs, including:
    • Standard Shipping: Estimated delivery time of 5-7 business days.
    • Expedited Shipping: Estimated delivery time of 2-3 business days.
    • Overnight Shipping: Next business day delivery for urgent orders.
  • Shipping charges are calculated at checkout based on the size, weight, and destination of your order.

3. Shipping Charges:

  • Shipping costs are calculated based on the weight of your products and the delivery location. The total shipping charges will be displayed before you finalize your order at checkout.
  • We offer free shipping promotions on certain orders or products. Please check our website or contact customer support for more details.

4. Delivery Timeframes:

  • Domestic Orders (U.S.): Orders typically take 3-7 business days for delivery depending on the shipping method chosen at checkout.
  • International Orders: International deliveries may take between 7-14 business days, depending on the destination country, shipping service, and customs procedures.

5. Tracking Your Order:

  • Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your shipment.
  • You can use the tracking number provided to track your order directly on the carrier’s website.

6. Shipping Restrictions:

  • We currently ship to most domestic and international locations. However, some regions may be excluded due to shipping limitations, customs restrictions, or legal reasons.
  • If you are unsure whether we deliver to your location, please contact our customer service team at info@safetopis.xyz for more details.

7. Customs and Duties (International Orders):

  • For international orders, the recipient is responsible for any customs duties, taxes, or fees that may apply upon delivery.
  • These additional charges are not included in the product or shipping cost, and they must be paid by the recipient directly to the customs authorities or shipping carrier.

8. Order Issues:

  • If there are any issues with your order such as delays, damaged, or lost items, please contact our customer support team immediately at info@safetopis.xyz or 307-621-0431.
  • We will work to resolve the issue, whether through reshipping, a refund, or replacement, as needed.

9. Undeliverable Packages:

  • If a package is returned to us as undeliverable due to an incorrect address, failure to claim it from customs, or other issues related to the delivery address, you may be responsible for the shipping charges for resending the order.
  • Please ensure that your shipping address is accurate and complete when placing an order.

10. Contact Us: If you have any questions about shipping or delivery, or if you need assistance with your order, feel free to contact us:

  • Email: info@safetopis.xyz
  • Phone: 307-621-0431
  • Address: 091 Huel Viaduct, Suite 222, Port Ema, California, 18751-1980, United States

Thank you for shopping with Safetopis! We are committed to ensuring your order reaches you promptly and in excellent condition.